Shipping & Delivery
How long will it take for my order to be delivered?
Normally it takes 1-3 business days for the warehouse to process an order. Order delivery takes additional 7-30 days, varying by countries.
ETA ( Estimate Time of Arrival) = Processing Time + Shipping Time
How long will it take for my order to be delivered?
Normally it takes 1-3 business days for the warehouse to process an order. Order delivery takes additional 7-30 days, varying by countries.
| Country & Region | ETA | Shipping Fee | Customs Fee |
| USA, Canada, Mexico | 7-15 working days | Free shipping over $49, otherwise $4.99 | Paid by Coquette Dolly |
|
UK, Türkiye, France, Germany, Italy, Spain, Austria, Belgium, Netherlands, Poland, Sweden, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Guernsey, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Norway, Portugal, Romania, Russia, Slovakia, Slovenia, Switzerland, Ukraine |
7-15 working days | Free shipping over $49, otherwise $4.99 | Paid by Coquette Dolly |
| Australia, New Zealand | 7-15 working days | Free shipping over $49, otherwise $4.99 | Paid by Coquette Dolly |
| Brazil | 10-20 working days | Free shipping over $49, otherwise $4.99 | Paid by customers |
| Chile | 10-20 working days | Free shipping over $49, otherwise $4.99 | Paid by Coquette Dolly |
|
Japan, South Korea, Thailand, Malaysia, Singapore, Vietnam, Hong Kong, Taiwan |
7-15 working days | Free shipping over $39, otherwise $3.99 | Paid by Coquette Dolly |
| Philippines, India, Indonesia | 7-15 working days | Free shipping over $49, otherwise $4.99 | Paid by Coquette Dolly |
| UAE, Saudi Arabia, Israel | 7-15 working days | Free shipping over $49, otherwise $4.99 | Paid by Coquette Dolly |
| Oman, Kuwait, Jordan, Bahrain, Qatar | 7-20 working days | Free shipping over $149, otherwise $14.99 | Paid by Coquette Dolly |
| South Africa, Moroco | 10-20 working days | Free shipping over $99, otherwise $9.99 | Paid by Coquette Dolly |
| Rest of the world | 15-60 working days | Free shipping over $149, otherwise $14.99 | / |
| Note: The ETA above is estimated time, not exact time. Order processing time is excluded. | |||
| Updated on: 1st, April 2024 | |||
How can I track my order?
A shipment notification email will be sent to you after your order is fulfilled. You may track your order through the link below with the tracking number provided in the email:
https://www.17track.net/en
Will I be charged customs fees?
Customs fee is charged by Customs offices in destination country based on local rules and policies. For now, customs fees to these countries are paid by the sender (TheCottagecore): United Kingdom, Germany, France, Italy, Sweden, Belgium, and Denmark. For the rest countries, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Express Shipping is not available for P.O. Boxes and APO/FPO addresses. The delivery time for these addresses will take longer.
How can I track my order?
A shipment notification email will be sent to you after your order is fulfilled. You may track your order through the link below with the tracking number provided in the email:
https://www.17track.net/en
Will I be charged customs fees?
Customs fee is charged by Customs offices in destination country based on local rules and policies. For now, customs fees are all paid by Coquette Dolly.
Express Shipping is not available for P.O. Boxes and APO/FPO addresses. The delivery time for these addresses will take longer.